Get in Touch

We're here to help! Whether you have questions about your order, need product assistance, or want to share feedback, our friendly team is ready to assist you.

Call Us

Customer Service: +1 (800) 123-4567

Technical Support: +1 (800) 123-4568

Mon-Fri: 8AM-8PM EST

Sat-Sun: 9AM-6PM EST

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Email Us

General: support@shopeasy.com

Orders: orders@shopeasy.com

Returns: returns@shopeasy.com

Response within 24 hours

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Live Chat

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Order Status

Track your order status anytime by logging into your account or using our order tracking tool.

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Help Center

Find answers to common questions in our comprehensive help center.

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Community Forum

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Frequently Asked Questions

You can track your order by logging into your account and visiting the "My Orders" section, or by using our order tracking tool with your order number and email address.

We offer a 30-day return policy for most items. Products must be in original condition with tags attached. Some restrictions apply for certain categories like electronics and personal care items.

Standard shipping typically takes 3-5 business days. Express shipping is available for 1-2 business day delivery. Free shipping is offered on orders over $50.

Yes, we ship to over 100 countries worldwide. International shipping costs and delivery times vary by destination. Additional customs fees may apply.

Orders can be modified or cancelled within 1 hour of placement. After that, please contact our customer service team who may be able to help depending on the order status.

Visit Our Store

ShopEasy Headquarters

123 Commerce Street
New York, NY 10001

+1 (800) 123-4567

Mon-Fri: 9AM-6PM EST
Sat: 10AM-4PM EST
Sun: Closed

Free parking available

Interactive Map

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